Remember those dark moments I talked about in yesterday’s post? I’m having one right now that I am trying to work through.
I gots a pal in Edmonton. He’s a computer whiz and an amateur short filmmaker who, in the past, I have had thousands of hours of conversation with about film, filmmakers, the state of Canada’s film industry (we have divergent views on this), and the usual conversational material between friends who have only met on the internet.
In short, I have felt comfortable with him. So comfortable, in fact, that I bought his MacBook Pro. See, he’s a registered Apple Reseller, and up until July, I had no problems with the computer–he had done a great job cleaning it up and getting it ready for me. There have been a couple of little things I’ve found that raised an eyebrow (for example, though it doesn’t appear to be a pic on the hard drive, I have the option of having a grainy photograph of a woman masturbating as my desktop pic. She looks happy, but that’s beside the point).
In July, I took the Mac and my portable internet modem to work so I could fill a few hours looking up information for the studio’s unmailable address list. Somewhere between getting it there and taking it home, it stopped working the way it was supposed to. It stopped booting in the regular way; it stopped allowing me to look at embedded video (or even some images) on some sites (YouTube is completely useless to me on this computer); no matter what I do, I can’t get my printer to work with this Mac; the fans seem to be running on overdrive, and they are LOUD.
Most distressing of all, every time I close the lid, instead of putting the machine into hibernation, it shuts it off, meaning I need to reboot–which, as I said, isn’t happening unless I hold down the power button for 10+ seconds, and sometimes twice before it works. It’s useless for me at school, which was part of the whole purpose in getting it.
July and August were insane months for me, and I rarely saw my friend online when I was, so it was a few weeks before I could tell him about my computer woes. He then told me he was becoming inundated with work from local Mac enthusiasts as the school year was coming up, and urged me to get the OS disks, because it was probably the OS acting up. I made a special trip to get them, and when we finally got around to installing them, it became obvious that the OS was NOT the problem.
Since then, he has been incredibly difficult to get ahold of. I have tried making “appointments” with him, but either he forgets, or is too busy, or he’s working from home, and can’t be online at the expense of his family. Today, we had an appointment at 4:00 p.m. my time, and the minute I got online, I got a message he left around 11:15 a.m. telling me he’s sick in bed.
It has been TWO months since he first started to “help” me, and still, the computer is not fixed. I have hesitated until now to take it to the Mac Outpost here in town, because there is software I do not want to lose on here, and I have no way of backing it up. That, and I don’t want to insult him. But enough is enough. Unfortunately, I was NOT blessed with infinite patience.